Which phase is associated with identifying the types of benefits that may be monetary or non-monetary?

• A. REPORTING phase
• B. REVIEW phase
• C. PLANNING phase
• D. FIELDWORK phase

Answer: (A)

Identifying the types of benefits, whether monetary or non-monetary, is about presenting and summarizing what the evaluation found. The reporting phase is where you compile results, quantify monetary benefits (like cost savings or revenue increases) and describe non-monetary benefits (such as improved service quality or timeliness) so stakeholders can understand the overall value. Planning focuses on what will be measured and how, fieldwork gathers the data, and review checks the work before it’s shared. So the identification and communication of benefit types belong to the reporting stage.